A: General
A.01: How Does A VPN Work?
A.02: Are there Any System Requirements?
A.03: What are The Benefits of a VPN?
A.04: What is the Encryption in Use?
A.05: Compatibility Concerns
A.06: How do I Configure my Computer for the VPN? Any Software to Install?
A.07: What do I do if I get error messages "Error 619 or "Error 645" when I try to connect?
A.08: What do I do if I get error messages "Error 628" or "Error 781" when I try to connect?
A.09: What do I do if I get error messages "Error 781" or "Error 792" when I try to connect?
A.10: What do I do if I get error message "Error 720" when I try to connect?
A.11:
What do I do if I get error messages "Error 721" when I try to connect?
A.12: What do I do if I get error message "Error 733" when I try to connect?
A.13: What do I do if I get error message "Error 800" or when I try to connect? |
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A.01: How Does A VPN Work?
By using a VPN (Virtual Private Network) account that we provide, you will be able to access the internet through a secure encrypted connection to our servers and bypass ISP restrictions you are currently facing in your region.
With this technology that is easily set up on most computers your data is sent via a so called encrypted "Private Tunnel" to our servers. The filtering mechanisms in place by your ISP (Internet Service Provider) is bypassed and you are able to surf freely and use applications like Skype and save a bundle!
Also, ISP no longer can keep logs on your online surfing habits!So, not only do you get the internet freedom you deserve but also our VPN Service provides an Anonymous (New IP), Private and Secure Internet connection.
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A.02: Are there Any System Requirements?
Our service will work with computers running on Windows 2000/XP/Vista & Mac OS X.
No additional software is required to use our VPN service as we utilize the VPN feature already in your computer operating system. Once you signup, we will send you all the VPN account information required to set up a connection to our servers and you are set!
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A.03: What are The Benefits of a VPN?
POPvpn is a leader in anonymous web surfing solutions. many people don't realize and understand the importance of anti-spyware and anonymous surfing programs that protect your online identity.
By not using an anonymous web surfing solution, your online activities can be tracked, not weeks in the future but months or even years down the road due to the log file kept by your ISP provider. Read more about VPN Benefits.
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A.04: What is the Encryption in Use?
We use PPTP Encryption. PPTP is most compatible with SOHO devices.
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A.05: Compatibility Concerns
Our VPN service is compatible with most internet application including but not limited to the following.
Web Browsers,e-mail applications,Windows Messenger,Skype,ICQ,Access to Blogs & Newsgroups...... & Much More!
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A.06: How do I Configure my Computer for the VPN? Any Software to Install?
NO installation required!!
When you place an order we will send you your account details and a step by step guide instructing you about how to connect to our service. You will follow some simply instruction to set up the vpn and enter the login details that we will email you once payment clears.
For more information you can refer to the VNP Configuration
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A.07: What do I do if I get error messages "Error 619 or "Error 645" when I try to connect?
Microsoft has got a guide to why the error occures and how to solve it on their website; http://support.microsoft.com/kb/314485/
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A.08: What do I do if I get error messages "Error 628" or "Error 781" when I try to connect?
This issue may occur if you are using a Linksys BEFSR41 router.
For more information please visit http://support.microsoft.com/kb/329858/en-us
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A.09: What do I do if I get error messages "Error 781" or "Error 792" when I try to connect?
For information about the problem and on how to solve it please visit http://support.microsoft.com/kb/247231/en-us
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A.10: What do I do if I get error message "Error 720" when I try to connect?
This behavior can occur if your computer and the RAS server (Remote Access Server) do not have a protocol in common.
For more information please visit http://support.microsoft.com/kb/314869/en-us
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A.11: What do I do if I get error message "Error 721" when I try to connect?
This behavior can occur if your computer and the RAS server (Remote Access Server) do not have a protocol in common.
For more information please visit http://support.microsoft.com/kb/888201/en-us
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A.12:What do I do if I get error message "Error 733" when I try to connect?
For information about the problem and on how to solve it please visit http://support.microsoft.com/kb/244603/en-us
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A.13:What do I do if I get error message "Error 800" or when I try to connect?
This issue may be caused by a router that has outdated firmware.
For example, this issue may occur if you are using a Cisco router with firmware that is dated 2000 or earlier.
For more information about how to solve the problem please visit http://support.microsoft.com/kb/314869/en-us
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